RETURNS & EXCHANGE POLICY

Please email us at This e-mail address is being protected from spambots. You need JavaScript enabled to view it immediately.  Make sure you keep our Return Receipt, in case you need to return your purchase.
Items eligible for returns must be new, unused, and contain all original product packaging and accessories, including original certificates and valuations, if applicable.  Items must be returned within 14 days. Please note there is a small return fee to cover our costs and expenses of 5% or up to 100 NIS depending on the value of the item returned.

 

SHIPPING ERRORS & DAMAGE

Please email us at This e-mail address is being protected from spambots. You need JavaScript enabled to view it immediately. Damaged good must be declared within 7 days. If your order arrived damaged or if a packing error occurred; please provide us with your order number, name, address, and a description of what happened. We will then arrange for return of the damaged item and have a working product returned to you.

 

CANCELLATION OF ORDER

If for any reason you would like to cancel your order once purchased, we charge a 5% cancellation fee in order to cover our processing fees.

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